![]() ![]() So if anything would happen to come up missing make sure to report it to the front desk and they notify all people that are associated with your room and let them know that it had been reported and we feel that is how we got ours returned. They were very apologetic and sorry about the whole incident. ![]() When we went to the front desk to thank them they didn't know it had been returned so they took down more info as to the time we left that day and the time we returned as they could tell who had been in and out of the room that day. Two days later we took a trip to Cozomel and when we got back that afternoon all the jewelry that was missing was in a pile in another drawer. They said they would investigate but to give them about 48 hours to do so. We reported it to the front desk and they took all the information as to timeline, items missing, value, etc. She then noticed that her watch, a necklace with gold cross and a set of earrings were also missing. When she went to put some of it on one day she noticed the piece she was going to wear was missing. She had her jewelry stored in jewelry bags under all of her clothes in one of the dresser drawers. The only thing that happened during our trip that could have been a very big negative, but turned out for the good was that my wife had some of her jewelry stolen from our room. and if so he made sure it was taken care of. He did an outstanding job of keeping us supplied with drinks and he always asked if we needed anything done to our rooms, etc. One waiter that really treated us well on the beach was named Joe. We couldn't get reservations for the steak house for our large group so we didn't try that one. We didn't care too much for the Brazilian restaurant but the others were good. We ate at the Japanese restaurant, the Mexican restaurant, and the Brazilian restaurant. ![]() There is food of all kinds and some of the specialty nights serve some great items especially the seafood night. WOW!! if you go away hungry then you must have a problem. We usually spend a lot of time at both the beach and the pools but this trip we spent all our time on the beach it was so great. There are a large number of loungers both around the beach and the pool so it is usually never hard to find a place to lay out. If you don't like a lot of sun then there is plenty of shaded area also. It has a very large beach and it is great. It is a very large place and does require some walking from place to place but overall it isn't bad because we always expect to do some walking when traveling to beach sites. One waiter that really treated us well on the beach was. ![]()
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